Introduction

Introduction

We have successfully introduced and provided free value-added services for our customers such as the following:

  • Technical advice, consultation and design review
  • Assistance with securing authority's approvals
  • Safety inspections, briefings and participation in fire drills
  • After-sales support
  • 24/7 emergency response
  • Consultation on energy efficient solutions
  • Operations and maintenance of system
  • Registration and billing management
  • Technical support and troubleshooting services

Our latest value-added services include the following:

Easier Means for Communication

In allowing our customers to be in touch with us throughout the year, appended below is our customer services contact details:

  • 1-800-88-9119 – Toll Free Emergency Line (24 hours)
  • 1-300-88-GASM(4276) – Normal Working Days (8.30 am to 5.30 pm)

Easy Payment Process

We are constantly trying to make the supply of energy a seamless process. Our most recent initiatives were to simplify bill payment by providing online bill payment services via www.maybank2u.com.my and www.cimb.com.my as well as Pos Online (applicable to commercial and residential customers only).

We have also recently launched our new E-Services portal to provide customers with continuous access to their account information at their own convenience.

Gas Malaysia Berhad
MMC Group

  • e-Services